The Square Boutique Hotel & Spa - Durban

250 Umhlanga Rocks Drive, Umhlanga, South Africa, 4230show map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  29 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in South Africa

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Overview

The stylish The Square Boutique Hotel & Spa is rated 4 stars and comprises 50 rooms with homely comforts. The hotel is arranged in urban style along with fantastic pool views.

Guests will appreciate a perfect location in the vicinity of Gateway Theatre of Shopping. This hotel is located just 2.4 km from Umhlanga lighthouse.

There are shopping options, such as shopping centres and boutiques within easy reach of the property.

Virginia airport is just 10 minutes away.

Rooms

The hotel offers guest rooms featuring a mini bar, a cupboard, a pantry, a sofa set and IDD telephone as well as modern bathrooms. Bathrooms with a shower, a spa bathtub and free toiletries are featured in every room.

Eat & Drink

Residents can try dishes of authentic cuisine at the restaurant. The hotel invites guests to the poolside bar to relax with a drink.

Services

Business facilities feature a business centre, a conference room and a photocopy machine.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   50.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Tobogganing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Children's buffet

Spa & Leisure

  • Rooftop pool
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Living room
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-22:00FREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Gateway Theatre of ShoppingGateway Theatre of Shopping3300 ft
Gateway Theatre of ShoppingGateway Theatre of Shopping3400 ft1 Palm Boulevard Umhlanga Ridge New Town Centre
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Granada Square Shopping CentreGranada Square Shopping Centre1.3 mi
Africa Art GalleryAfrica Art Gallery1.3 mi
Umhlanga Lagoon Nature ReserveUmhlanga Lagoon Nature Reserve2.7 mi
Gateway MallGateway Mall3700 ft
La Lucia MallLa Lucia Mall1.2 mi
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Getting around
Airports
Virginia (VIR)2.5 mi
Durban International (DUR)8.9 mi
Train
Durban Railway Station8.0 mi
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Reviews
8.4
SuperbBased on  29  reviews
  • 9.4
    Exclusive

    the location of the hotel

    breakfast menu never changed, baked beans, scrambled eggs, bacon, dry toast!, mutton sausage, except for 1 day they had potato wedges in place of potato brownies. the hot meal were boring!

  • 9.6
    Exclusive

    The service was superb, to the extent that it surpassed my experience at many 5 star hotels in major cities around the world. Along with being a relatively new hotel, it provided for a fantastic overall experience.

  • 10.0
    Exclusive

    The friendly welcolming and efficient staff

  • 7.4
    Very good

    It is conveniently located close to the buzz of umhlanga. Hotel staff are amazing and go the extra mile and very friendly. A car drive to the beach though but it's not too far. Love the modern contemporary feel of the hotel.

    The rooms could have been cleane better and more space could have been made available to us as a family

  • 9.6
    Exclusive

    The room was very nice. The pool, gym and spa are very good. The staff was helpful. The breakfast buffet offers a great variety.

    Room service is very slow. I had to wait 90 minutes for my dinner, which finally arrived at 10 pm

  • 8.0
    Fabulous

    Location and security aspect.

    The breakfast was very dissapointing to say the least ( the only edable food was a muffin and was shared between two people) and are a negative to the rest of the stay.Will propably not stay there again.

  • 9.6
    Exclusive

    Everything: The facilities were great. Service was excellent, from the check-in, to room service to breakfast. Nothing was too much trouble and we were really made to feel welcome. The food was also superb.

  • 6.2
    Good

    Staff friendly and accommodating. Bed large and comfortable. Well functioning shower. Pleasant design feel.

    TV could not be switched off (by design, guests are expected to sleep with TV illuminating the room). No radio channels. Minibar empty. Room windows could not be opened. Only one lift. Continental breakfast inadequate. No croissants, no bread. Breakfast staff ignorant about bread requirements, salami slicing (peel left on while slicing) and toast preparation. Burnt toast was presented twice, toast served on dinner plate, with slices on top of each other, resulting in soggy toast. This was pointed out to the manager who was unable to provide a solution. Happy hour on Friday afternoon with loud music and half-price drinks not in line with hotel status. Overall experience was well below expectations for a 4-star hotel and the hotel may not meet the requirements for a 4-star rating.

  • 8.8
    Superb

    The friendly professional staff. Always had a smile on their faces and were quick to help at any time of the day or night.

    Initially the front parking area was confusing. Maybe a sign to show the direction to reception as you turn off Umhlanga drive would be of help?

  • 6.2
    Good

    Location

    1. During 1st two nights, children of a family that stayed opposite our room were constantly slamming their door throughout the night, which kept us awake. 2. On Sunday morning when I complained to reception, they moved us to another room far away from the chrildren. 3. On Mondy morning at 06h30, the same children started swimming in the roof swimming pool immediately above our room, which made a lot of noise 4. The hotel should have stricter rules about noise control to protect guests We will never stay in this hotel again.

  • 8.8
    Superb

    Excellent location modern feel good breakfast options and very competitive pricing One note : repair your fire alarm

    Fire alarm malfunctioned twice once early morning

  • 7.8
    Fabulous

    Hi there. I must say that, when I arrived after a long journey, I was so welcomed, I felt rite at home, the service starts the mintue u jump of your car, I travel a lot and never have I ever felt so welcomed before at any hotel. I'm a customer service manager so trust me when I say it takes a lot to please me. The best part of the hotel is the view from the roof top. When ever I'm in durban again be it business or personal I will be staying there again.

    Best customer service ever !!!

  • 8.8
    Superb

    The Hotel facilities are excellent, the position was great.

    All staff where not customer friendly.

  • 9.6
    Exclusive

    Exceptional service from staff. Exremely well appointed rooms. Modern design.

  • 6.0
    Good

    The rooms were great and the beds were comfortable.

    The food in the hotel and breakfast was bad. Very few selection and definately not value for money. There was also a mixip when we checked in we were sent to a room that was already pre-occupied. For the price per night I expect much more.

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Highlights
8
SuperbBased on  29 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in South Africa

Use Badge
Good to know
Check-infrom 14:00-22:00FREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Virginia (VIR)2.5 mi
Durban International (DUR)8.9 mi
Train
Durban Railway Station8.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room